DRY_NP

POWER SUPPLY VOLTAGE ERROR Cause The supply voltage is not correct. Possible power failure to the outlet (electricity was off?) Solution If unit wont power up, check the power source, Check the specification label on the unit for proper supply voltage required. Some units need 120Vac. Some units need 240Vac or 208Vac. Check customer’s voltage […]

DRY_PS

POWER SUPPLY VOLTAGE ERROR Cause The supply voltage is not correct. Possible power failure to the outlet (electricity was off?) Solution If unit wont power up, check the power source, Check the specification label on the unit for proper supply voltage required. Some units need 120Vac. Some units need 240Vac or 208Vac. Check customer’s voltage […]

DRY_GAS

GAS DRYER NOT HEATING ERROR Cause No heat issue.  This is displayed when a temperature rise is not seen and the unit stops with 9A5 in the display. Solution Check the gas suppled to the unit to insure the customer gas supply valve is turned on. Solution Check the ignition circuit for possible bad igniter, […]

DRY_DE

DOOR NOT CLOSED ERROR Cause Door switch not closed. Solution Check from yellow wire on white 4 pin connector to neutral wire with door closed and if the reading has no continuity, then door switch is defective. Replace the door switch if has no continuity while door is closed. DETAILS BELOW: Check from yellow wire […]

DRY_TE1

THERMISTOR ERROR Cause Temperature sensor failure or difference between actual and sensed temperature is significant. Solution Measure the resistance of the thermistor for proper values and if does not match for the temperature then replace the thermistor. The cold air could cause a TE2 error code but not a TE1. TE1 should only show if […]

DRY_D80

DUCT RESTRICTION ERROR – d80, d85, d90, & d95 Cause The exhaust system is too long or has too many turns or restrictions.  The number in the error code refers to a percentage of much of the air flow is restricted.  Solution Do not use the appliance until the exhaust system has been cleaned and/or […]

CTP_6

SIX FLASH ERROR Cause Six Flash code indicates a Low Voltage detection.  Solution Check source power, verify voltage. DETAILS BELOW:

CTP_5

FIVE FLASH ERROR Cause Five Flash code indicates there’s a fault with the Display Solution Turn the cooktop off using the Power ON / OFF. Turn the cooktop on using the ON / OFF. Check connections of CN2 on the interface PCB. If good replace PCB. DETAILS BELOW:

CTP_4

FOUR FLASH ERROR Cause Four Flash code indicates water or metal, or food spillage has come into contact for an extended period, NOTE If any one of the keys are touched for more than 10 seconds continuously, this error will be displayed. To clear error, press the POWER ON / OFF button. Solution Clean the […]

CTP_3

THREE FLASH ERROR Cause Three Flash Code indicates a fault with TH3 is open/short or 35, 56 port of Micom (U21) is open / short. Solution Turn the cooktop off using the Power ON / OFF. Turn the cooktop on using the ON / OFF. If the error persist continue to troubleshooting DETAILS BELOW: