DRY_LE1

CONDENSING DRYER TUB MOTOR IS LOCKED & CAN NOT TURN Cause For models that the tub motor also turns the blower motor. Defective Motor or no voltage to the motor.  Foreign item in the blower such as a dryer sheet Solution Check motor connection and motor winding resistance and voltage to the motor. Remove foreign […]

DRY_BIG

STEAM FRESH LARGE LOAD INDICATOR Cause Steam Fresh cycle load indication “bi9” or “big” is selected. NOTE The Steam Sanitary and Steam Fresh cycles are designed for use with dry clothing. The cycle time of Steam Fresh depends on the load (number of items). Press the More Time or Less Time button to change the display to reflect the […]

DRY_ADD

ADD WATER INFORMATION CODE Cause An Add Water error reading on the dryer’s display indicates there is a water supply error. Solution Before using a steam cycle, the steam feeder must be filled with water up to the MAX indicator lines. Check the steam feeder to be sure that it is full of water and […]

DRY_E13

DRAIN PUMP ERROR Cause Drain Pump failure or blockage in drain line. Solution Check drain line for possible clog. Check drain pump voltage and resistance. DETAILS BELOW: Check voltage to drain pump 220 ~ 240 Volts ac also check for 6 ~ 8 ohms on each winding

DRY_TE6

COMPRESSOR OUTLET THERMISTOR ERROR CODE Cause Compressor Outlet Thermistor Open, Short Solution Check Compressor Outlet Thermistor resistance and compare to the chart below DETAILS BELOW: Check from the main board white 8 pin connector from pin2 black wire to pin4 red wire to read the resistance of the compressor outlet thermistor and compare to the […]

DRY_TE5

COMPRESSOR INLET THERMISTOR ERROR Cause Compressor Inlet Thermistor Open, Short Solution Check compressor inlet thermistor resistance and compare to the chart. DETAILS BELOW: Check from the main board white 8 pin connector from pin2 black wire to pin5 blue wire to read the resistance of the compressor inlet thermistor and compare to the temperature table […]

DRY_TE4

STEAM GENERATOR ERROR Cause Steam generator thermistor out of range. Solution Check steam generator thermistor resistance. DETAILS BELOW: Check from the main board on the blue 6 pin connector at pin3 gray wire to pin6 black wire for resistance reading of the steam generator thermistor. You can also check at the steam generator connection on […]

DRY_TE3

DRYER THERMISTOR OUT OF RANGE or TOO HOT ERROR Cause Heater is not working because the thermostat tripped by overheating or abnormal voltage. ‘tE3” error code informs customer the heater is not working properly. (not heating) Solution Check for low voltage supplied.  Condensing dryers are 240 Volts ac and will have an instant tE3 Error […]

DRY_TE2

DRYER THERMISTOR OUT OF RANGE ERROR Special Note: The tE2 Error has different meanings based on if the Dryer is a standard Electric/Gas model or a Heat Pump Model. Troubleshooting for both styles is described in the article below… Heat Pump Dryer Info (Click Here) Standard Electric / Gas Models: Cause Temperature Thermistor is shorted […]

DRY_PF

POWER SUPPLY VOLTAGE ERROR Cause The supply voltage is not correct. Possible power failure to the outlet (electricity was off?) Solution If unit wont power up, check the power source, Check the specification label on the unit for proper supply voltage required. Some units need 120Vac. Some units need 240Vac or 208Vac.   Check customer’s […]