ThinQ UP FEATURE Sidekick

THINQ UP FEATURE “UP” is not an error code but is a notification that your ThinQ Appliance has a Feature update and needs to be uploaded. If the customer needs assistance, they can call the ThinQ team at 575-424-2555 The above display will rotate the segments a total of six times, as shown, followed by the default status when giving the […]

SK_E7

STACKED SWITCH ERROR CODE Cause  Pedestal washer is being operated without a full-size washer. E7 will be displayed if a washer is not installed on the pedestal washer. Solution The pedestal washer will not operate as a standalone unit. It must be stacked under a full-size LG appliance. The stacking safety switch will not operate […]

SK_TCL

TUB CLEAN CYCLE INDICATOR (NOT AN ERROR) Cause TCL isn’t an error code. This is an indicator that the Tub Clean cycle either is running or needs to run. On some models TC is displayed then the L is displayed. Solution Some environmental and usage conditions can cause a residue to build up in the […]

SK_LE

LOCKED ROTOR ERROR CODE Cause  The motor can not turn Solution  Check for tub moving freely by hand. If does not move free it may have a bad tub bearing. Check for cracked magnets on the rotor, stator windings resistance greater than 15 ohms or less than 5 ohms or a foreign item between tubs.  […]

SK_PE

PRESSURE SWITCH ERROR Cause The Main PCB is detecting that the pressure sensor has shorted or has an open circuit. This is sensed based on the voltage supplied to the pressure sensor. 5Vdc would indicate the circuit is open and 0Vdc would indicate the circuit has shorted. Solution Make sure that the Pressure Sensor connections are good at sensor […]

SK_FE

OVERFILL ERROR Cause Water level too high. The pressure sensor frequency has exceeded 213 and is detecting an over flow of water. Solution Make sure that the water valve isn’t stuck and check pressure sensor. DETAILS BELOW: 1.) Has the pressure sensor harness been disconnected at the pressure sensor or at the Main PCB. Also […]

SK_TE

TEMPERATURE SENSOR ERROR Cause Temperature Sensor Error Solution Check connections at theremistor and main board. Also check thermistor for proper resistance. DETAILS BELOW: The Main PCB detects the thermistor is shorted or open. 1.) Unplug the unit. Is the harness connection at the thermistor or the Main PCB disconnected or is the connection loose? 2.) […]

SK_UE

UNBALANCED ERROR CODE Cause The load is too small. Solution Add additional items to allow the washer to balance the load. Cause The motor IPM on the Main PCB sensed inconsistent current draw of the motor windings Solution Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the […]

SK_OE

OUTLET WATER ERROR CODE Cause Drain hose is kinked, pinched, or clogged. Solution Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer. DETAILS BELOW: 1.) Check for proper installation of the drain hose and that there are no obstructions in the drain hose. […]

SK_IE

INLET ERROR CODE Cause Water supply faucets are not fully open, or low water pressure. Water inlet hoses are kinked, pinched, or crushed. Solution Make sure that the water faucets are fully open. Make sure that the hoses are not kinked, pinched or crushed behind or under the washer. Be careful when moving the washer […]