REF_OFF
“DEMO MODE” NOT AN ERROR CODE Cause “O FF” or OFF “Demo Mode” or “Display Mode” has been activated. The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. When activated, OFF is displayed on the control panel and the display remains on for […]
REF_EC1
COMMUNICATION BETWEEN DISPLAY & DISPENSER POWER BOARD ERROR Cause Either display board or dispenser power board is not transmitting or receiving communications signals. Solution Check for 12Vdc on display board and also dispenser power board. If no voltage to board you will need to check at the main board. If main does not product 12Vdc […]
REF_RAS
AUTO DRAWER RIGHT REED SWITCH ERROR Cause Right Auto Drawer Reed Switch is closed when it should be in the open state. Solution Check right reed switch for connection and operation
REF_EDR
RIGHT AUTO DRAWER MOTOR ERROR Cause Right Auto Drawer Motor does not move to maximum position or home position within 5 seconds Solution Check Right hall sensor, motor and auto drawer module for connection and operation
REF_LAS
AUTO DRAWER LEFT REED SWITCH ERROR Cause Left Auto Drawer Reed Switch is closed when it should be in the open state. Solution Check left reed switch for connection and operation
REF_EDL
LEFT AUTO DRAWER MOTOR ERROR Cause Left Auto Drawer Motor does not move to maximum position or home position within 5 seconds Solution Check Left hall sensor, motor and auto drawer module for connection and operation
REF_EAS
AUTO DOOR REED SWITCH ERROR Cause Auto Door Reed Switch is open when it should be in the closed state. Solution Check reed switches for connection and operation
REF_EAD
AUTO DOOR MOTOR ERROR Cause Auto Door Motor does not move to maximum position or home position within 5 seconds Solution Check hall sensors, motors and auto door modules for connection and operation
REF_CL
SEALED SYSTEM LOW SIDE LEAK ERROR Cause Low side refrigerant leak (Evaporator), possible bad compressor, customer may have had the door open for a long time…etc. Solution Troubleshooting and inspection must be done to find the root cause of this error code. DETAILS BELOW: SEALED SYSTEM LOW SIDE LEAK Use SVC App to determine if compressor […]
REF_CH
SEALED SYSTEM HIGH SIDE LEAK ERROR Cause High side refrigerant leak, restriction, bad comp, bad valve, etc. Solution Troubleshooting and inspection must be done to find the root cause of this error code. Cause Bad Defrost Sensor. Solution Test the defrost sensor to see if it is reading out of range. If so, replace defective sensor. […]