FL_NU

NFC MODULE ERROR Cause  NFC module open or shorted  nU is displayed only in the test mode Solution  Replace NFC module

FL_NC

NFC MODULE ERROR Cause  NFC module open or shorted  nC is displayed only in the test mode Solution  Replace NFC module

FL_NF

WI-FI IS NOT CONNECTED TO ROUTER Cause Not an Error Code.  Appliance has not been connected to router and registered. Only shows during test mode Solution The appliance can be connected to WiFi then registered using the smart thinQ app 1.Download the LG ThinQ app from the App Store. Download LG ThinQ.  See website link […]

FL_NE

MODEM IS ABNORMAL ERROR Cause There is a problem with the customers router and Wi-Fi module communication.  Only shows in test mode. Solution The customer needs to check or reset their router or wi/fi module is defective and needs to be replaced.

FL_OPN

OPEN DISPENSER DRAWER ERROR Cause The washer was operated without completely closing the dispenser drawer. The dispenser drawer was opened during the washer operation. Solution Check for any damage to the dispenser drawer or housing assembly. DETAILS BELOW:

FL_ED5

EZ DISPENSER COMMUNICATION ERROR Cause The unit has a Communication issue at the Sub, PCB Board. Solution Check connections at Board and damage to the wiring. DETAILS BELOW: The unit has a communication issue with the sub-PCB.  Check connector NA (natural) 5 pin connector on Main Board, if secure check wires going to Sub Board […]

FL_ED4

EZ DISPENSER (SOFTENER) ERROR Cause The amount of Softener in the reservoir did not decrease. The unit senses an open circuit in the Softener pump. Solution Check connections at pump, and Main board. DETAILS BELOW: Wiring connections for pumps, (6 pin) and for sensors (4 pin) (Detergent WHITE and ORANGE). Pumps power supply between 11.5 […]

FL_ED3

EZ DISPENSER (SOFTENER) ERROR Cause The amount of Softener in the dispenser reservoir did not decrease (did not dispense Softener). Solution After putting the softener into the reservoir, it was left for a long time and the softener hardened.(End-user leaving fabric softener in the dispenser drawer for an extended period or using the washer for […]

FL_ED2

EZ DISPENSER (DETERGENT) ERROR Cause The amount of liquid detergent in the detergent reservoir did not decrease. The unit senses an open circuit in the Detergent pump. Solution Check connections at pump, and Main board. DETAILS BELOW: •Wiring connections for pumps, (6 pin) and for sensors (4 pin) (Detergent Black and Brown).•Pumps power supply between […]

FL_ED1

EZ DISPENSER (DETERGENT) ERROR Cause The amount of liquid detergent in the detergent reservoir did not decrease (did not dispense detergent). Solution After putting the detergent into the detergent reservoir, it was left for a long time and the detergent hardened.(End-user leaving detergent in the detergent dispenser drawer for an extended period or not using […]