RNN230928025983
Issue: IS E display on the cover display.
Multiple repaired by DMST.
Replaced door foam.
In door ice maker keep running.
Need parts order after 1st visit which are pcb main and dispenser.
Hello guys I have a LG refrigerator popping error 15 at the UI and not letting the customer to activate water dispenser or ice dispenser. Do you have an idea?
IS and IU Error codes are both icemaker related error codes. IU is specifically the freezer icemaker motor error. Most likely there is an issue with the icemaker itself. Try running test mode on the icemaker(s) and check for wiring issues or obstructions around the tray that could be keeping the icemaker from completing a full cycle.
If any of the PCBs have been replaced, such as the Main PCB, ensure that the correct part number was ordered according to the model, serial number, and product code. This is likely the issue, as the unit is looking for the specific configuration it was programmed to recognize.
19 Responses
RNN230928027124
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RNN231027071684 AI103834
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RNN230928025983
Issue: IS E display on the cover display.
Multiple repaired by DMST.
Replaced door foam.
In door ice maker keep running.
Need parts order after 1st visit which are pcb main and dispenser.
RNN240105097310
RNN240105094566
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RNN240308093099 AI103834
Craft icemaker
Hello guys I have a LG refrigerator popping error 15 at the UI and not letting the customer to activate water dispenser or ice dispenser. Do you have an idea?
IS and IU Error codes are both icemaker related error codes. IU is specifically the freezer icemaker motor error. Most likely there is an issue with the icemaker itself. Try running test mode on the icemaker(s) and check for wiring issues or obstructions around the tray that could be keeping the icemaker from completing a full cycle.
I’m getting this error code on a unit that doesn’t have an ice maker on the door. Why is it showing this error?
If any of the PCBs have been replaced, such as the Main PCB, ensure that the correct part number was ordered according to the model, serial number, and product code. This is likely the issue, as the unit is looking for the specific configuration it was programmed to recognize.