DRY_CC HP

CONDENSER COVER OPEN ERROR or SEALING COVER ERROR Cause Condenser Cover not detected. Solution Check the magnet and switch. https://lgerrorcodes.com/wp-content/uploads/2024/03/Dryer-CC-HP-VIDEO.mp4 The below diagram shows the switch in the open position, which would be correct if the  Condenser Cover is open. With the Condenser Door open and the leads attached, the meter will read OL, or […]

DRY_NE HP

MODEM IS ABNORMAL ERROR Cause There is a problem with the customers router and Wi-Fi module communication.  Only shows in test mode Solution Customer needs to check or reset their router or wi/fi module is defective and needs to be replaced.

DRY_NF HP

WI FI IS NOT CONNECTED TO ROUTER Cause Not an Error Code.  Appliance has not been connected to router and registered. Only shows during test mode Solution The appliance can be connected to wi /fi then resistered using the smart thinQ app 1.Download the LG ThinQ app from the App Store. Download LG ThinQ.  See […]

DRY_AE HP

COMPRESSOR ERROR Cause   Compressor failure. Solution  Check compressor connectors, voltage and winding values, May require new compressor or Main PCB Compressor Ohm Values will vary based on the compressor type installed in the unit. Older heat pump dryers had reciprocating compressors while newer versions now use BLDC Compressors. Information on how to test both styles […]

DRY_OE HP

DRAIN NOT DETECTED OR SLOW DRAIN ERROR Cause Drain not detected or poor drain Solution Check for proper drain hose installation. Check the Drain Pump for damage. Drain hose for kinks or blockages. Drain pump sump for debris. Check the Water level sensors. DETAILS BELOW: Make sure the drain hose is properly installed at the […]

DRY_DE HP

DOOR OPEN ERROR Cause Closed door not detected. Solution Check the Door locker connectors. Check Door and frame for any damage. DETAILS BELOW: With the Door open the BLUE and ORANGE wires will read infinity or OL. With the Door closed the same BLUE and ORANGE wires will read approximately  1.3KΩ

DRY_F1 HP

DRUM TOO HOT ERROR Cause A spike in temperature in the drum has been detected. Solution The Low Temperature Thermistor is open/short or There is an air flow problem. DETAILS BELOW: LOCATION The Thermistor can be checked from the main board also and should have resistance of approximately 10K ± 10% (see chart). Be sure […]

DRY_PS HP

POWER SUPPLY ERROR Cause The supply voltage is not correct. Solution If unit wont power up, check the power source, Check the specification label on the unit for proper supply voltage required. Some units need 120Vac. Some units need 240Vac or 208Vac. DETAILS BELOW: Check the customer’s voltage while powering the unit on and trying […]

DRY_FO HP

FILTER MISSING ERROR (Filter Out) Cause  A “FO” (FO) error code will display, and the machine will not start if the lint filter is left out of the machine. A magnet embedded in the lint filter activates the reed switch mounted internally in the plastic housing of the vent duct. Solution Check for lint filter […]

DRY_IF HP

FILTER MISSING ERROR (INSTALL FILTER) Cause  An “IF” (IF) error code will display, and the machine will not start if the lint filter is left out of the machine. A magnet embedded in the lint filter activates the reed switch mounted internally in the plastic housing of the vent duct. Solution Check for lint filter […]