BALL SENSOR ERROR

Cause

The unit has experienced vibration at some point.

Solution

Visually check connections at Main Board and Stator (at Ball Sensor).

Note* the ball sensor was only installed on models produced from approximately 2006 and earlier. 

DETAILS BELOW:

Check if drum turns and will it spin? If it resumes a normal spin the unit has self corrected the unbalanced load.

Enter test mode for specific unit.
At first press of START/PAUSE button, does bE error code appear?
NOTE: bE error code displays ONLY during Test Mode.

Are connections good at ball sensor and Main Board?

Replace Ball sensor.

The “BALL SENSOR” is so named because it contains a small ball covering an even smaller hole. The ball rests so it blocks the light from the LED above from shining through the hole to the phototransistor below. If the tub moves enough the ball is moved temporarily from its resting place, allowing the light to trigger the phototransistor. This, in turn, causes the drum rotation to stop and then attempt to rebalance the load.

 

 

See the figure below.

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