R&O_CF9

Flex Top Sensor Failure Cause Open or Shorted Left CTS Top Thermistor Solution 1.Check the Top Sensor connection. (Open) 2.Check The Top Sensor Resistance. (Short) DETAILS BELOW: Check the connector CN11T, make sure, it is connected properly. The “Top Sensor for Single Burner” as pictured below is the sensor located in the center of the […]

R&O_CFE

BLOWER FAN ERROR Cause Fan motor is bad or is missing 12V dc Solution Check for 12V dc from cooktop inverter PCB. Check for proper harness connections. DETAILS BELOW:

ThinQ UP FEATURE Range & Oven

THINQ UP FEATURE “UP” is not an error code but is a notification that your ThinQ Appliance has a Feature update and needs to be uploaded. If the customer needs assistance, they can call the ThinQ team at 575-424-2555 The above display will rotate the segments a total of six times, as shown, followed by the default status when giving the […]

R&O_SB

SABBATH MODE (NOT AN ERROR CODE)

R&O_HS

HOT SURFACE INDICATOR (NOT AN ERROR CODE) Cause The “HS” indicator will illuminate any time the cooktop is greater than 150ºF Solution This is not an error code and is only an indication of cooktop too hot to touch. If surface is room temperature check the continuity of the hot surface switch on the burner […]

R&O_F27

COOLING FAN STALLED OR LOCKED DURING SELF CLEAN Cause Cooling fan operating can’t be detected for over 1 minute Solution Check the harness at the Cooling Fan and Main PCB DETAILS BELOW:

R&O_PF

POWER FAILURE (NOT AN ERROR CODE) Cause The “PF” message will appear when power has been interrupted to the appliance. This is not an error code. Solution To clear the “PF” message, press ON/OFF control pad to reset.Also reset the clock to correct time.

R&O_F42

OVER VOLTAGE ERROR Cause Voltage from customers house is too high Solution Customer needs to have an electrician to check their house power DETAILS BELOW:

R&O_F38

COMMUNICATION ERROR BETWEEN COOKTOP MAIN PCB & INVERTER PCB Cause Loose connection on the connector or PCB failure The burner may show a 3 blink code on the burner led indicator Solution Check for poor connection of harness or replace PCB

R&O_CFF

BOX FAN ERROR Cause Fan motor is bad or is missing 12V dc Solution Check for 12V dc from cooktop system PCB. Check fan motor winding for 4.1 MΩ DETAILS BELOW: