PET

P E T IS A NOTIFICATION Cause This is not an error code but a Notification that the cooktop is in a pet safe mode, which prevents pets from turning on and operating the product. Solution To turn this feature off press the LOCK key plus the TURBO key. This will also turn it on. […]
CTP_FC

IGBT ARM SHORT Cause Fan not running. Bad inverter board. Solution Check fan for running. Check inverter board. DETAILS BELOW:
CTP_FE

FAN LOCK ERROR Cause Fan stuck. Solution Check Fans and wiring harnesses. Check for 12Vdc from the inverter board to the fans. If no voltage from the inverter board then replace the inverter board. If the fan has 12Vdc and does not run then replace the fan. DETAILS BELOW:
CTP_E1

KEY COMMUNICATION ERROR Cause Communication problem has occurred between Main board & Key pad LED board. Solution Check electrical wiring and connections. DETAILS BELOW: EXAMPLE BELOW IS FROM MODEL CBIH3613 YOUR MODEL MAY VARY
CTP_F8

RIGHT SIDE COMMUNICATION ERROR Cause Communication problem has occurred between Main board & Right Inverter board. Solution Check EMI board. Check the thermal fuse connection. Check the connection between Main board & Right Inverter board. DETAILS BELOW:
CTP_F7

LEFT SIDE COMMUNICATION ERROR Cause Communication problem has occurred between Main board & Left Inverter board. Solution Check EMI board. Check the thermal fuse connection. Check the connection between Main board & Left Inverter board. DETAILS BELOW:
CTP_F5

LEFT INVERTER BOARD BD or IGBT SENSOR OPEN or SHORTED Cause IGBT sensor defect. Solution Check sensor connections and resistance. Replace the left inverter board. DETAILS BELOW:
CTP_F9

CENTER SENSOR ERROR Cause Center sensor defect. Solution Check Center sensor for open or shorted. DETAILS BELOW:
CTP_F4

RIGHT REAR SENSOR ERROR Cause Right Rear sensor defect. Solution Check Right Rear sensor for open or shorted. DETAILS BELOW:
CTP_F3

RIGHT FRONT SENSOR ERROR Cause Right Front sensor defect. Solution Check Right Front sensor for open or shorted. DETAILS BELOW: