UNBALANCED ERROR

Cause

The load is too small. The load is out of balance.

Solution

Add additional items to allow the washer to balance the load.

Manually redistribute the load if articles have become tangled

Cause

Heavy articles are mixed with lighter items.

Solution

Wash articles of somewhat similar weight to allow the washer to evenly distribute the load.

Cause

Installation of unit is un-level

Solution

Visually check for loose balance weights, leveling, and mounting if installed on a pedestal.

DETAILS BELOW:

Level the unit. If the floor is weak or uneven this can cause the UE Error.

Check if the shipping bolts have been removed. 

If unit is installed on a pedestal make sure it is installed securely.

Using Taptite screws provided with the pedestal.

If screws are missing the part number is 1FTF0403399.

If the screws are not installed properly, noise and vibration may result.

There are a total of 16 screws used to secure the washer to the pedestal. Two on each side of each corner. See the figure below and compare to the installation you are working on.

Check Balance weights, making sure they are secure. 

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