If tub does not rotate in wash cycle, spin tub by hand. Does tub make a noise?

If noise is present: Visually inspect the rotor and stator.

• Remove cover. Is rotor bolt loose? If so, tighten rotor bolt when reassembling.
• Check Stator bolts. Are bolts loose? If so, tighten.
• Inspect rotor, clutch and coupler assembly. Is either cracked or broken? If so, replace cracked or broken part.
• Inspect stator harness for damage and if damaged replace the harness.
• If any of the above are not the issue then the issue is most likely a bad tub bearing. You may also feel vibrations or a gritty feeling when you turn the tub by hand. You will need to replace the tub bearing to repair. If the model you are working on does not offer individual tub parts then you will have to replace the entire tub assembly. Check the exploded view in the parts portal on GSFS, the service manual or one of our official LG Parts vendors website exploded view to determine which style of front load washer tub you are repairing.

If no noise:
Inspect wire harness connectors for Stator & Hall Sensor. Is a connector disconnected or loose? If so, reconnect.

Inspect Rotor Magnets for damage. Replace if damaged.

Check wire harness for continuity from main board to stator. Replace if no continuity.